Sargia Inc.

佐治家株式会社

Solutions

Customer support desk for broker service operations

A real-time support workspace for institutions that need conversation routing, support-seat management, customer context, and ticket collaboration inside their daily service operations.

Customer support desk for broker service operations
Reference feeUSD 200.00 / seat / month

Live conversation handling with seat assignment and routing.

Customer context and service records in one operational view.

Ticket collaboration that supports multi-agent service teams.

Product Features

What this module provides

Support-seat provisioning, assignment, and quantity-based expansion.

Conversation routing for service queues and team responsibilities.

Ticket collaboration for follow-up, notes, and internal handoff.

Operational views that reduce repeated questions and manual switching.

Use Cases

Where it fits

  • Broker support teams handling high-frequency client questions.
  • Service desks that need to coordinate account, product, and technical requests.
  • Institutions building a repeatable customer-service process.

Integration

Designed for system integration

The module can connect to member systems, CRM records, service queues, and internal operation consoles so support teams can respond with better context and less tool switching.

Member centerCRM profileTicket queueOperations console

Role Boundary

Software and technical services only

Finger Trader provides customer-service software and workflow tooling. Client communication, account decisions, and regulated financial interactions are handled by the institution using the module.

Sargia Inc. is a Japan-registered telecommunications business operator and technology company dedicated to developing products and platforms across multiple sectors, including financial technology, digital platforms, gaming, and other innovative ventures.
Sargia Inc. provides software and technology infrastructure services only. The company is not a broker, exchange, or financial intermediary, does not serve retail investors, does not hold third-party funds, and does not execute or match trades.
Finger Trading® and Finger News® are service marks and/or registered trademarks of Sargia Inc. Any supporting documents and statistics will be provided upon request. The trading codes displayed are for demonstration purposes only and are not intended as recommendations.
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